By submitting your information to us, you consent to the collection, retention and use of your personal information in accordance with this policy.

INTRODUCTION

The privacy and security of our clients’ data is important to us.  This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information, and the procedures that we have in place to safeguard your privacy.

This policy sets out Victoria Tinney Structures commitment to processing data in accordance with its responsibilities under the General Data Protection Regulation (GDPR).

For the purposes of the General Data Protection Regulation the ‘Data Controller’ is Victoria Tinney. 

WHAT PERSONAL INFORMATION WE COLLECT

We will collect information about you when you provide us with your personal details by submitting an enquiry via the website, by email or phone call.   The information may include:

• Identity data
• Contact information data
• Financial data
• Marketing and communications data

We use your information to enable us to supply you with information and services which you have requested, with the aim of providing users with the best service as possible.  The data which you explicitly provide to us is the minimum we require and will only be used for the legitimate interests.  Purposes may include:

• To respond to queries
• Performance of our contract with you
• For internal record keeping
• To improve our products and services or this website
• To comply with a legal or regulatory obligation we are subject to

HOW WE PROTECT YOUR INFORMATION

Information submitted to us is only available to authorised employees managing the information for purposes of contacting you or sending you publications or emails based on your request for information.

We may have to share your personal data with our insurers, professional advisers and other agents whom we use to perform certain functions on our behalf, for example debt collectors.  We will only provide an adviser or an agent with personal data you have given to us if it is required by them in order to perform any duties that we have asked them to undertake.  Otherwise, we will not share, sell, or rent individual personal information unless ordered by a court of law. 

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.  We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

You are advised to treat the internet as an insecure medium in all your communications with us.  Although we will do our best to protect your personal data, we cannot guarantee the security of the data you transmit to the site.  As such, any transmission of data is at your own risk.  Once we have received your information, we will use our security features to try to prevent unauthorised access.

DATA RETENTION

We are committed to upholding individuals’ rights to access their personal data, and in certain cases, to request that we restrict, delete, correct, or object to our processing of it.

We may keep your information for a reasonable period for the purpose of providing you with information or services that we feel may interest you, where you have consented to be contacted for such purposes.  Otherwise, we delete or securely destroy personal information that is no longer necessary for its original business purpose, unless we have a legal obligation to retain it for a longer period.

If you would like us to remove your data or change preferred methods of communication, please contact us. 

EXTERNAL LINKS

Our website may include links to third-party websites.  Clicking on those links or enabling those connections may allow third parties to collect or share data about you.  We do not control these third-party websites and are not responsible for their privacy statements.  When you leave our website, we encourage you to read the privacy notice of every website you visit.

COOKIES

Our website uses cookies.  A cookie is a small file which asks permission to be placed on your computer's hard drive.  Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. 

Cookies allow web applications to respond to you as an individual by gathering information on your likes and dislikes, and by remembering information about your preferences.  The website uses traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to customer needs. 

​Cookies help us to provide you with a better website, and you can choose to accept or decline cookies.  If you decline cookies, it may prevent you from taking full advantage of the website. A cookie in no way gives us access to your computer or any information about you. 

YOUR CONSENT

By submitting your information, you consent to the use of that information as set out in this policy.  If we change our privacy policy, we will post the changes on the website. 

ENQUIRIES 

If you would like to make enquiry about any of this policy, or make a GDPR information request, please contact Victoria Tinney: victoria@vt-structures.com. 

For further information regarding The Data Protection Act 2018 and the General Data Protection Regulations 2018, we suggest you refer to the UK Government website page at https://www.gov.uk/data-protection

Last updated 22/08/2024